Unified communications is an emerging market, fragmented in definition, as well as in functionality. Wainhouse Research and In-Stat have compiled the first comprehensive, worldwide forecast for the unified communications products and unified communications services market. This detailed forecast includes products and/or services from the following segments:

 

　　-Presence and instant messaging (including mobile UC clients)

 

　　-Telephony (PBXs—IP and TDM, IP Centrex, and broadband VoIP)

 

　　-Audio conferencing (bridges and bridging services)

 

　　-Web collaboration (premise-based and hosted solutions)

 

　　-Team workspaces (premise-based)

 

　　-Unified messaging

 

　　-Videoconferencing (bridges, bridging services, group and desktop endpoints, and telepresence)

•     Executive Summary

o     Situation Overview

•     Creating the Combined In-Stat and Wainhouse Research Forecast

o     Two UC Forecasts

   UC Products Forecast

   UC Services Forecast

o     Component Forecasts

o     Sanity Checks

•     The Rise of Unified Communications

o     Defining Unified Communications

o     There are Numerous On-Ramps to Unified Communications

   Business Workflow Software Tool Vendors

   The Telephony-Centric Vendors

   Integrated Conferencing Environment Vendors

   Network and Conferencing Service Providers

   The Wildcard Companies

o     Why Create a Unified Communications Forecast

•     Methodology, Definitions, and Assumptions

o     General Forecast Assumptions

o     Conferencing-Specific Forecast Assumptions

•     IM and Presence Server Component Forecast

•     PBX Component Forecast

o     The IP PBX and the Winds of Change

o     Breaking Down Traditional Silos

o     Resistance to SIP Disintegrates

o     The IP PBX Goes Mobile

o     IP PBX Players Move Closer to Microsoft

o     Cisco Gears Up For the Battle As Well

o     IP PBX Gears Up For Wider Deployments

o     PBX Forecast Through 2012

o     Traditional/IP PBX Line Shipment Forecast

o     Traditional/IP PBX Revenue Forecast

•     Audio Bridge Component Forecast

•     Web Conferencing Server Component Forecast

•     Unified Messaging Component Forecast

o     Unified Messaging Begins to Resonate in Business

o     Unified Messaging Market Forecast Through 2012

•     Team Workspaces Component Forecast

•     Videoconferencing Products Component Forecast

o     Videoconferencing Endpoint Product Segments

   Enterprise Group

   Telepresence Solutions

   Enterprise Personal

   Consumer

o     Historical Data

•     Enterprise Group Conferencing

o     Product Segment Forecast

o     High Definition

o     Geographic Forecast

o     Enterprise Group Video Summary by Region

•     Enterprise Personal Videoconferencing

o     Videophones

o     Executive Systems

o     Stand-Alone, Standards-Based Software

o     Client-Server Videoconferencing Software

•     Videoconferencing Infrastructure

o     Video MCUs

o     Other Video Infrastructure Products

o     Infrastructure Regional Forecast

•     How Much of Each Component Forecast is Actually UC

•     Glossary

•     Related Reports

o     In-Stat

o     Wainhouse Research

 

•     Table 1. Global Unified Communications Products Forecast Summary, 2006–2012 (US$ in Millions)

•     Table 2. Telephony Vendor Unified Communications Capabilities

•     Table 3. IM and Presence Server Market Sizing and Forecast, 2006–2012, (US$ in Millions)

•     Table 4. Select 802.11 Standards with Strong Connections to VoWLAN

•     Table 5. Microsoft 2007 Unified Communications Product Plans

•     Table 6. First Half 2007 IP Line Shipments vs. 2006

•     Table 7. Line Shipment Forecast, Traditional + IP PBX, (Units in Thousands) 2006–2012

•     Table 8. PBX Average Selling Prices (ASP), Traditional and IP PBX, 2006–2012

•     Table 9. Revenue Forecast, Traditional and IP PBX, (US$ in Millions), 2006–2012

•     Table 10. Audio Bridging Market Sizing and Forecast, (US$ in Millions)

•     Table 11. Audio Bridge ASPs (US$), Market Size by Port Type, and Revenue Forecast (US$ in Millions)

•     Table 12. Web Conferencing Server Market Sizing and Forecast, (US$ in Millions)

•     Table 13. US UM/UM-Capable Client Shipments (in Thousands) and Revenue Forecast (US$ in Millions), 2006–2012

•     Table 14. Worldwide UM/UM-Capable Client Shipments (in Thousands) and Revenue Forecast (US$ in Millions), 2006–2012

•     Table 15. US Traditional Voicemail Port Shipments (in Thousands) and Revenue Forecast (US$ in Millions), 2006–2012

•     Table 16. Worldwide Traditional Voicemail Port Shipments (in Thousands) and Revenue Forecast (US$ in Millions), 2006–2012

•     Table 17. Total US Messaging Revenues, 2006–2012 ($US in Millions)

•     Table 18. Total Worldwide Messaging Revenues 2006–2012 ($US in Millions)

•     Table 19. Team Workspaces Market Sizing and Forecast, 2006–2012, (US$ in Millions)

•     Table 20. Summary Table of Enterprise Group Conferencing Forecast

•     Table 21. Enterprise Group Video Forecast Summary by Product Type and Region

•     Table 22. Enterprise Group Video Forecast Summary by World Region

•     Table 23. Summary of Enterprise Personal Videoconferencing Forecast

•     Table 24. Video MCU Forecast Summary

•     Table 25. Video Infrastructure Forecast Summary, 2006–2012, (US$ in Millions)

•     Table 26. Percentage of Each Component that Will be in a UC Solution 2006–2012

•     Table 27. Revenue Forecast for Components that Will be Sold as Part of a UC Solution (US$ in Millions)

 

•     Figure 1. Global Unified Communications Products Forecast Summary, 2006–2012

•     Figure 2. Capabilities of a Unified Communications System

•     Figure 3. Interrelationship between Synchronous and Asynchronous Communication

•     Figure 4. Vendor Approaches to the Unified Communications Market

•     Figure 5. IM and Presence Server Revenue Forecast, 2006–2012 (US$ in Millions)

•     Figure 6. IM and Presence Server ASPs and New Named Users

•     Figure 7. Historically, Communications Systems Were Largely Confined to Silos

•     Figure 8. But Unified Communications Means Breaking Down the Silos

•     Figure 9. A Typical Call Session Using the SIP Protocol

•     Figure 10. Influence of Smaller Locations Moves Call Intelligence to the Edge

•     Figure 11. Line Shipment Forecast, Traditional + IP PBX, (Units in Thousands), 2006–2012

•     Figure 12. Revenue Forecast, Traditional and IP PBX, (US$ in Millions), 2006–2012

•     Figure 13. Audio Bridge Revenues by Customer Type (US$ in Millions)

•     Figure 14. IP and PSTN Audio Bridge Port Shipments (in Thousands) and ASPs (in US$)

•     Figure 15. Audio Port Shipments by Market Segment

•     Figure 16. Audio Bridge Market Size by Port Type

•     Figure 17. Web Conferencing Server Revenue Forecast (US$ in Millions)

•     Figure 18. Web Conferencing Server ASPs (US$) and Number of New Named Users (in Millions)

•     Figure 19. Team Workspaces Market Forecast Revenues, 2006–2012 (US$ in Millions)

•     Figure 20. Videoconferencing Endpoint Segmentation

•     Figure 21. Enterprise Group Video Revenue and Unit History Since 1997

•     Figure 22. Group Video Worldwide Unit Shipments 2002–2006

•     Figure 23. Group Video Worldwide Revenue 2002–2006 (US$ in Millions)

•     Figure 24. Enterprise Group Unit Shipment Forecast, 2004–2012, (Units in Thousands)

•     Figure 25. Enterprise Group System Average Selling Prices Forecast, 2004–2012, (US$ in Thousands)

•     Figure 26. Worldwide Forecast for Enterprise Group System Revenues, 2004–2012, (US$ in Millions)

•     Figure 27. Enterprise Group Video Unit Forecast by Region, 2006–2012 (Units in Thousands)

•     Figure 28. Enterprise Group Video Revenue Forecast by Region, 2006–2012, (US$ in Millions)

•     Figure 29. Worldwide Regional Enterprise Group Market Distribution

•     Figure 30. Enterprise Personal Endpoint Categories

•     Figure 31. History of Video MCU Revenues, 2002–2006, (US$ in Millions)

•     Figure 32. IP and ISDN Forecast for MCU Video Ports, 2006–2012, (US$ in Millions)

•     Figure 33. MCU Port ASP Forecast, 2006–2012, (US$)

•     Figure 34. Video Infrastructure Elements, 2006–2012, (US$ in Millions)

•     Figure 35. Video Infrastructure Forecast Summary, 2006–2012, (US$ in Millions)

•     Figure 36. Regional Infrastructure Revenue Percentages, 2007

•     Figure 37. Regional Infrastructure Revenue Percentages, 2012